Safety · Romlove

Child Safety Standards

Our published standards against child sexual abuse and exploitation (CSAE): what is prohibited, how we prevent it, how to report it and what we do about it.

Last updated: 26 September 2026

If a child is in immediate danger, contact your local police or emergency services first. Then report it to us so we can act on the account right away.

1

Zero tolerance for child sexual abuse and exploitation

  • Romlove is an adults-only dating service. We have zero tolerance for child sexual abuse and exploitation (CSAE) and child sexual abuse material (CSAM) in any form.
  • It is strictly prohibited to upload, share, request, promote or link to any sexual or sexualised content involving a minor (anyone under 18), to groom, solicit or sexually exploit a minor, to arrange contact with a minor, or to use Romlove in any way that endangers a child.
  • These standards apply to profiles, photos, messages, voice and video calls, public chats and every other part of the Romlove website and mobile apps.
2

Adults only (18+)

  • Every member must be at least 18 years old. The date of birth is required at sign-up and in the profile step, and accounts with a date of birth under 18 cannot be created or completed.
  • Members also confirm that they are 18 or older when they register. Accounts that appear to belong to a minor are suspended and reviewed.
3

How we prevent and detect abuse

  • Every profile photo is reviewed by our moderation team before it becomes visible to other members. Photos showing children, sexual content or content that does not show the member themselves are rejected.
  • Members without an approved photo are not shown in search or discovery.
  • Messages containing contact details or links are filtered, and suspicious behaviour (mass messaging, fake profiles, scams) is flagged for review.
  • Our moderators are trained to recognise signs of grooming and CSAE and to escalate them immediately.
4

What we do when we receive a report

  • Child safety reports are handled with the highest priority. Content that violates these standards is removed and the account involved is permanently banned.
  • We preserve relevant information and report apparent child sexual abuse material and exploitation to the National Center for Missing & Exploited Children (NCMEC) and to the competent national law enforcement authorities, as required by applicable law.
  • We cooperate fully with law enforcement investigations.
5

Compliance with the law

Romlove complies with applicable child safety laws in the countries where it operates, including the obligation to report CSAM and CSAE to regional and national authorities.

6

How to report a child safety concern

  1. In the app or on the website: open the member's profile, tap Report and describe the concern in the details field. Every report is reviewed by a human moderator.
  2. By email: write to [email protected] with the subject “Child safety”. Include the member's profile link or ID and what happened.
  3. Please do not send us copies of abusive images — describe them and tell us where they are.

Child safety contact

Our designated child safety contact can be reached at [email protected] and is able to answer questions about our CSAE prevention practices and our compliance with these standards.

See also our Safety tips, Terms and Privacy Policy.